You have the right to return the products you bought, free of charge and without having to tell us the reason why you want the products returned, within 14 calendar days from the date where you will receive the products. ( v.2251 / 1994 ). In this case, you only incur the direct cost of returning the products.

Returns are only accepted if the products you wish to return are in the same condition in which you received them, ie without being unsealed or tampered with, along with the retail receipt or invoice.

Returns are not accepted on products we bring to order at the store.

You are not entitled to withdraw in the cases of article 3b of law 2251/94 and in any other case that is provided by law or the present in accordance with the law.

Returns are accepted provided that:

  • The products are in the same condition in which you received them, ie they have not been unsealed or their packaging has been violated.
  • You contacted our online store the same day or the next business day.
  • The product is accompanied by a retail receipt or invoice.

In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract with a clear statement (eg registered mail, fax to 2810-344005 < / strong> or email This email address is being protected from spambots. You need JavaScript enabled to view it.). To avoid your own inconvenience, it is advisable to carefully check at the time of delivery of your order the condition of the products sold and their packaging intact, in order to identify any obvious defects (eg broken goods, etc.). / p>

In case you find a defect you should contact our online store immediately after delivery the same day or the next business day at 2810-280067. In case the products are returned damaged or incomplete, the Company has the right to request compensation from the customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without any other in full or partial offset of its claim against of the customer.

In case of return of the products and depending on the way you chose to pay for your order and on the other hand the way they will be returned, your refund will be completed within 30 days from the date we receive the products. The refund can be made by crediting your account that will