Address
A. Papandreou 3 & Aisopou
Phone
Area
Heraklion, Crete, p.o. 71414
Shipping by Courier:
Transport of small items (up to 15 kg) by courier at your door.
Cash on delivery (+ 2.20 €).
Delivery time 1 to 4 working days.
There may be an extra charge for inaccessible destinations.
Transport Company:
Transportation of heavy and bulky items with a transport company.
The cost is calculated upon contact.
For transport with a transport company must have preceded payment of the products. Cash on delivery is not available.
Receipt from the store:
We will contact you as soon as your order is ready for collection from the store.
Free shipping within the city of Heraklion for orders over € 100
For any questions contact us at 2810 280067 or
Pay your order to one of the following accounts of the Banks we collaborate with:
* In case of a deposit via web banking from one bank to another bank, additional bank fees are borne by the customer/buyer.
Piraeus
IBAN: GR32 0171 3700 0063 7013 7956431
Eurobank
IBAN: GR0602601340000070200190498
NBG
IBAN: GR2901102050000020501367948
Beneficiary: E. Vassiliou & Co. EU
If you use web banking, you can deposit the amount and send us the deposit receipt by email to
If the deposit is not made after 2-3 days from the order date, your orders will be canceled!
A. Papandreou 3 & amp; Aesop, 71414 Heraklion, Crete
Find us on map HERE!
Our online store accepts payments via MasterCard & Visa from all banks. For purchases over €200 you have the option of repaying up to 6 interest-free installments via MasterCard & Visa credit cards from all banks. During the ordering process you are automatically transferred to a secure and encrypted 128 bit SSL (Secure Socket layer) environment of Piraeus Bank. The use of the SSL protocol ensures that all information transferred between the user and the winbank paycenter server is encrypted and cannot be intercepted. The card details are not stored anywhere and cannot be used. We accept payments via credit, debit and prepaid cards of Visa, MasterCard, Maestro.
All payments made using a card are processed through the Piraeus e-Commerce electronic payment platform and use TLS 1.1 encryption with a 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key.
In any case, the consistent operation of our online store guarantees the security of your transactions. Before purchasing with a credit card, you can contact us to inform you about the availability of the products you want to buy.
Through your Bank Application, search for Tax ID: 091743940 and fill in the payment amount of your order.
Payment upon receipt of the order at your place (Cash on delivery): extra charge €2.20
With cash on delivery, you pay the entire amount due (including shipping), upon receipt of the products at your door, from the shipping company's distributor. The cash on delivery method does not apply to heavy and bulky products that must be shipped by a shipping agency.
In any case, the consistent operation of our online store guarantees the security of your transactions.
Before purchasing with a credit card, you can contact us to inform you about the availability of the products you want to purchase.
You have the right to return the products you purchased, free of charge and without being obliged to inform us of the reason for which you wish to return the products, within 14 calendar days from the date you receive the products. (v.2251/1994). In this case, you will only be charged the direct cost of returning the products.
Returns are accepted only if the products you wish to return are in the same condition in which you received them, i.e. without their packaging having been unsealed or tampered with, along with the retail receipt or invoice.
Returns are not accepted for products that we bring to the store on order.
You are not entitled to withdraw in the cases of article 3l of law 2251/94 and in any other case where this is provided for by law or this in accordance with the law.
Returns are accepted on the condition that:
In order to exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by a clear statement (e.g. a registered letter sent by post, fax to 2810-344005 or e-mail to
In the event that you detect a defect, you must contact our online store immediately after delivery on the same day or the next business day at 2810-280067. In the event that the products are returned damaged or incomplete, the Company has the right to request compensation from the customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without any other party to a total or partial offset of this claim against the customer.
In the event of a return of the products and depending on the method you chose to pay for your order and the method of return, your refund will be completed within 30 days from the date we receive the products. The refund may be made by crediting your account that you will notify the Company.
Privacy Policy
evasiliou.gr recognizes the importance of the issue of security of electronic transactions and has taken all necessary measures to ensure that all information related to users' personal data is kept confidential.
Evasiliou.gr uses the SSL protocol, with encryption up to 256-bit, for secure online commercial transactions. This encrypts all of your personal information, such as your name, phone number, and address, so that it cannot be read or changed as it is transmitted over the Internet.
SSL (Secure Sockets Layer) has been established worldwide as the most secure protocol for authenticating web sites to web users - and for encrypting data between web users and web servers. An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information when transmitted. In addition, all information sent with SSL is protected by a mechanism that automatically detects whether data has changed during the transfer.
The details of the users (name, profession, email address, home address, etc.) and the transactions of the users of the online store are considered confidential, as in the usual transactions in a commercial store. Users when providing their data in the context of their transactions as with the present, will be informed by evasiliou.gr and consent and accept the forthcoming processing of this personal data, for the needs of smooth and easy between the parties to the transaction , as well as the transmission of this information to recipients who will be specifically identified and are the employees and added of the company in the context of the processing of the contract under preparation. Also, the existence of the right of access and the right of objection of article 12 and 13 of Law 2472/1997 is announced here.
Ensure that only authorized officials have access to transaction information and only when necessary, e.g. for processing orders. Otherwise evasiliou.gr undertakes not to disclose the details of customers and their transactions, unless it has a written authorization from them, or this is imposed by a court decision or decision of another public authority. The personal data declared in the online store under the trademark evasiliou.gr are used exclusively by this or cooperating companies, in order to support, promote and execute the transaction. All documents and electronic data that will be exchanged between the parties in the context of the sale will be kept by evasiliou.gr the customer can access them if he wishes following all the procedures provided by Greek law.
Each visitor can browse the online store evasiliou.gr without giving any personal information. We will need personal data (your e-mail) only when you become a member and proceed to order products or if you choose to receive our informative e-mail.
The necessary information for each transaction is your name, a landline, address (street, city, postal code), shipping address of the order and type of document (receipt, invoice). At the same time, we voluntarily request some information such as mobile phone number (in case we need to contact you directly), fax number and profession.
In case we issue an invoice we need the name of the company, TIN. and address of its registered office. In short, we only ask for as much information as we need for a unique shopping experience: consistent delivery of the products you ordered, secure payment of your order and personalized service based on your needs and preferences.
To be able to offer personalized service, most large companies use alphanumeric identification files, the so-called cookies. Session cookies are used only to recognize that you are entering the site, so you do not need to ask for a password on all pages that contain data transaction. These are deleted immediately after you leave the site. Evasiliou.gr uses session cookies: in order not to constantly ask you for a password when you visit our various pages, you must read we define when you enter our online store.
Transaction security
All transactions you make through the www.evasiliou.gr are governed by International and European law, which regulates matters on e-commerce as well as the Law on Consumer Protection (Law 2251/1994), which regulates issues related to distance selling.
1. Warranty Period Unless otherwise stated, all machines, accessories and accessories are covered by a two (2) year warranty (if the product is intended for amateur use) and starts from the date of purchase.
2. WARRANTY ACTIVATION The Warranty is valid upon receipt or purchase invoice. In order for a product to be tested in order to use its warranty, it must be delivered to us and shipping costs are borne by the customer.
3. The warranty is valid only if
4. Exceptions
3. WARRANTY PROCEDURE